Contact & Help

The regulation concerns (excluding exemptions) the following vehicles, whether they are registered in Belgium or abroad:

• Cars (vehicle category M1 on the registration document).
• Vans ≤ 3.5 tons (vehicle category N1 on the registration document).
• Minibuses and coaches (vehicle category M2 and M3 on the vehicle registration document)

A vehicle may or may not be used in the LEZ depending on its fuel type, category and Euro standard. In certain cases, if the Euro standard is not shown on the vehicles registration document, the first registration date will be used.

You can check the compliance of your vehicle by entering the licence plate and the date of first registration, or by entering the vehicles technical data into the simulator:

Check your vehicle

Allowances are available for both individuals (Bruxell'Air allowance) and professionals (replacement allowance for a polluting commercial vehicle).

In the event of an inspection of a prohibited vehicle and if the fine cannot be paid immediately, the police may impound your vehicle.

You can submit a complaint with your reasoning. It must be sent to the Brussels Taxation Administration within 37 days of the date on which the fine was sent.

Cars are not the ideal means of transport in the Brussels-Capital Region. Apart from buying a day pass or having an exemption (granted under certain conditions), here are some other alternatives to using the car:

• Bicycle
• Public transport
• Car sharing
• Taxis
• Transit car parks
• Allowances
• Changing vehicle

The Euro standard is a European environmental standard with which vehicle engines must comply. The higher the Euro standard of a vehicle, the lower its emissions. A vehicle’s Euro standard determines, according to the fuel it uses, whether or not it is permitted to access the low emission zone (LEZ).

Is the Euro standard shown on the vehicle’s registration document. If the Euro standard is not shown on the vehicle’s registration document, the first registration date will be used. This is also shown on your vehicle’s registration document.

It is also possible to check the EURO standard of your vehicle using the COC code (.pdf) on the vehicle’s certificate of conformity.

If the Euro standard is not shown on the vehicle’s registration document, the first registration date will be used.If the Euro standard is not shown on the vehicle’s registration document, the first registration date will be used.

For more information, go to Calendar

Exemptions exist for certain types of vehicles.
Two types of exemption exist: those for which an application must be made to Brussels Taxation and those which are automatic and for which no action is required. Discover the different possible exemptions.

Important:

• Once submitted, exemption applications may take up to 69 days from receipt of the application.
• Please note that the vehicle owner may be fined if the vehicle is used within the low emission zone without confirmation of your application for exemption or if the vehicle does not meet the access criteria.
• An applied-for exemption is valid for five years while an automatic exemption is valid for an unlimited period.

Yes
To apply for an exemption, you will need the following documents:

• Your identity card (if you are a Belgian national),
• Vehicle registration document,
• Any other document relevant to the application (depending on the exemption requested).

For more information, visit the exemptions page.

You can log in either with your ID card or with itsme®.

Have your ID card, your PIN code and card reader to hand,

By using itsme®, you can also connect with your bank card. Create an itsme® account.

You can go to your local municipality or request a new pin code online by clicking here. You can also log in with your bank card using itsme®.

Itsme® is an application that allows you to identify yourself securely on the Internet. Further information about itsme® is available here.

Registering your foreign-registered vehicle is free and automatic. To do so, you must complete the following registration form. You will need the vehicle registration certificate.
For more information, visit the registration page.

Yes, you can register the vehicle on behalf of someone else. To register, you must be in possession of the vehicle registration certificate. Registration is free of charge and can be carried out via the electronic registration formvia. For more information, visit the registration page.

You can buy a day pass with Maestro, Bancontact, Visa or Mastercard.

It is only necessary to purchase a day pass for vehicles which do not meet the LEZ access criteria (which cannot therefore be used within the LEZ).

A day pass costs €35 per day and must be purchased in advance of entry into the LEZ. A maximum of 24-day passes can be purchased per (calendar) year and per vehicle. The day pass is valid only for the calendar day for which it was purchased until 6 a.m. the following day.

To purchase a day pass, you need the licence plate number and the date of first registration.  Vehicles registered abroad must first be registered for the LEZ before purchasing a day pass. 

For more information, visit the One-Day Pass page.

Yes, you can buy a day pass for another person. To do this, the following information is required:  The licence plate number, the date of first registration and last registration if the vehicle is registered abroad.

No, it is impossible to change the usable date of a day pass. A day pass is non-refundable and non-exchangeable. 

No, it is impossible to cancel the purchase of a day pass. A day pass is non-refundable and non-exchangeable. 

For optimal performance when completing your formalities, we recommend that you use a computer with a Windows operating system and the Google Chrome or Mozilla Firefox browsers. If the problems persist, contact us via the form by selecting the "technical problem” category. Please attach a full screenshot of the issue you have encountered, with the date and time clearly visible, so that we can resolve it as quickly and as efficiently as possible.

Did you check your spam folder? If the confirmation is not here, please let us know by using our contact form and selecting "technical problem".

You can also check with your bank (PC Banking, etc.) if your day pass has been purchased.  If this is recorded in your bank account, it means that the purchase has happened successfully and you do not need to buy another day pass.

Have you bought a second day pass for the same day? Contact us via our contact form by selecting "Day pass - I have already purchased one or more passes". We will handle your request as soon as possible.

With each pass purchase, you should receive a confirmation email that includes the details of your purchase. This email is your receipt.

You can find out the status of your application via the link in the email confirming receipt of your application. It may take up to 69 days to process your application for exemption.

You can request that your email be sent in another language by contacting Brussels Taxation

You can find the purchase information by using the simulator or simulating a day pass purchase. Also make sure you check if you receive a purchase confirmation or request email.

To correct data sent following a registration, simply complete the form again. The new registration will automatically replace the information in the previous form.  To register, visit the Registration page.

If you are unable to buy a day pass, contact Brussels Fiscalité. A staff member can help you identify the problem. Please attach a full screenshot of the issue you have encountered, with the date and time clearly visible, so that we can resolve it as quickly and as efficiently as possible.

Please ignore warning letters or fines concerning a vehicle that you no longer own at the time it was driven. It can take up to 3 weeks to update the data about your old vehicle at the DIV.